Frequently Asked Questions
Everything you need to know about your TRP Cycling gear and orders.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do you offer a warranty on cycling components?
Yes, all TRP Cycling products come with a 2-year manufacturer warranty against defects in materials and workmanship from the original date of purchase.
How do I return a product that doesn't fit my bike?
We offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to initiate a return authorization and receive a shipping label.
Are your brake systems compatible with all frame types?
Our components are designed to meet industry standards like Flat Mount and Post Mount. Please check the specific product specifications or consult our compatibility guide before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.